Payment Policy
Secure Payments at CelluGlow
At CelluGlow, we are committed to providing a safe, simple, and transparent shopping experience. This Payment Policy explains how payments are processed when you purchase products through our website, cellu-glow.com.
By placing an order with CelluGlow, you agree to the terms below.
Accepted Payment Methods
CelluGlow accepts the payment methods displayed at checkout. Depending on your location, available options may include major credit and debit cards, digital wallets, and other secure payment providers.
All payments are processed securely through trusted third-party payment processors. CelluGlow does not store your complete payment card information on our servers.
Payment Authorization
When you place an order, your payment method may be authorized for the full order amount. Payment will be captured once your order is successfully confirmed and prepared for processing.
If your payment cannot be authorized, declined, or flagged for security reasons, your order may not be completed. Please verify your payment details or contact your bank or payment provider for assistance.
Order Confirmation
After a successful purchase, you will receive an order confirmation email with your order details. Please review the information carefully and contact us as soon as possible if you notice any errors.
An order confirmation does not guarantee acceptance of the order. CelluGlow reserves the right to cancel or refuse orders in cases of payment issues, suspected fraud, incorrect pricing, inventory errors, or other legitimate business reasons.
Prices and Currency
All product prices are displayed in the currency shown on our website or at checkout. Prices may change without prior notice; however, the price confirmed at the time of purchase will apply to your order.
Your bank, card issuer, or payment provider may apply exchange-rate conversions, international transaction fees, or other charges. These fees are outside CelluGlow’s control.
Taxes and Duties
Applicable taxes, shipping costs, customs duties, and import fees may be calculated at checkout or charged by local authorities upon delivery, depending on your shipping destination.
Customers are responsible for any duties, taxes, or fees required by their country or region unless explicitly stated otherwise during checkout.
Payment Security
We use reasonable security measures and trusted payment technology to protect transactions made on CelluGlow. For your protection, we may request additional information to verify an order before processing it.
We reserve the right to cancel orders that appear unauthorized, fraudulent, or inconsistent with our security procedures.
Refunds
If a refund is approved according to our Refund Policy, it will be issued to the original payment method used for the purchase. Processing times may vary depending on your bank or payment provider.
Please note that original shipping fees, payment provider charges, taxes, and customs fees may not be refundable where permitted by applicable law.
Contact Us
If you have questions about a payment, charge, or order, please contact the CelluGlow support team through our website:
Website: https://cellu-glow.com/
We are happy to assist you with any payment-related questions.